To Our Valued Customers,
We hope that you and your loved ones, are safe during this incredibly difficult time for all of us. It is our goal to communicate with, and listen to, our customers as this situation evolves and will continue to do so as necessary.
As of today, April 8th, our warehouse is still shipping product and call center is still available to answer your questions. However, our incredible warehouse crew is not at full staff. Those who are there are on-site and shipping all USPS/UPS/FedEx/LTL orders.
CURRENTLY: MOST ORDERS ARE GOING OUT NEXT DAY OR THE DAY AFTERInternational orders - expect a 7-10 day delay in order processing. If you have a time-senstive order, call us!
Based on a myriad of circumstances, this could change very quickly. Our objective is to continue to service your needs while keeping all our employees and customers, and the public at large, safe.
For products that ship directly from the manufacturer or from partner warehouses, we will continue to communicate to you via email any change in ship dates as we learn of them.
NOTE: We will not be accepting returns or exchanges on fabric or clothing during this outbreak. Processing returns and refunds may take slightly longer than normal. Internationally bound orders may also take additional processing time.
We will practice and implement smart and effective ways to mitigate the spread of the virus as outlined by the US Centers for Disease Control and World Health Organization, including social distancing, where appropriate. As such, we certainly recommend the use of “go2marine.com” to place orders and check stock. Of course, our customer service crew will continue to answer your calls.
We truly appreciate your support while we navigate through this difficult time for all of us. Please be safe.