Okuma Reel Warranties

Here at Okuma USA we offer a variety of reels for every level of angler. For our Okuma reels we offer limited warranties for a period of 1, 3 or 5 years. Depending on which reel that you own will determine which warranty your product falls under.

Limited Five Year Warranty
Okuma reels are covered by a limited warranty against defects in workmanship and materials for a period of five years. Should damage occur due to a manufacturers defect, Okuma will, at the company’s discretion, either repair or replace the product at no charge. Damage resulting from disassembly, alteration, accident, neglect, or normal wear and tear will, at the company’s discretion, be repaired or replaced for a nominal fee. This warranty is only valid to the original owner and does not extend to products purchased for commercial or rental applications. If your reel is disassembled for any reason, it will result in the voiding of your product's warranty. Products requiring warranty work should be sent postage prepaid and insured to Okuma Fishing Tackle, 2310 E. Locust Court, Ontario, CA 91761. In addition, a check payable to Okuma for $7.95 (US $13.99 for Canadian shipments) to cover return shipping and handling should be enclosed. Okuma products not covered under this warranty may be repaired at a nominal charge, plus shipping and handling. Customers will be contacted with a complete estimate prior to any repairs being performed.

Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number. This number should be placed on the outside of the box and easily identified.
To protect against lost or damaged items, all products should be carefully packaged and insured prior to shipping. We ask that you keep all shipping receipts, incase a claim is necessary with the shipping company.
Please include a copy of your proof of purchase, your warranty card and a brief statement pertaining to the problems you are encountering. A check payable to Okuma for $7.95 (US $13.99 for Canadian shipments) to cover return shipping on all warranty claims is required.
This warranty gives you specific legal rights. You may have other rights, which vary from state to state.

Limited Three Year Warranty
Okuma reels are covered by a limited warranty against defects in workmanship and materials for a period of three years. Should damage occur due to a manufacturers defect, Okuma will, at the company’s discretion, either repair or replace the product at no charge. Damage resulting from disassembly, alteration, accident, neglect, or normal wear and tear will, at the company’s discretion, be repaired or replaced for a nominal fee. If your reel is disassembled for any reason, it will result in the voiding of your product's warranty. This warranty is only valid to the original owner and does not extend to products purchased for commercial or rental applications. Products requiring warranty work should be sent postage prepaid and insured to Okuma Fishing Tackle, 2310 E. Locust Court, Ontario, CA 91761. In addition, a check payable to Okuma for $7.95 (US $13.99 for Canadian shipments) to cover return shipping and handling should be enclosed. Okuma products not covered under this warranty may be repaired at a nominal charge, plus shipping and handling. Customers will be contacted with a complete estimate prior to any repairs being performed.

Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number. This number should be placed on the outside of the box and easily identified.
To protect against lost or damaged items, all products should be carefully packaged and insured prior to shipping. We ask that you keep all shipping receipts, incase a claim is necessary with the shipping company.
Please include a copy of your proof of purchase, your warranty card and a brief statement pertaining to the problems you are encountering. A check payable to Okuma for $7.95 (US $13.99 for Canadian shipments) to cover return shipping on all warranty claims is required.
This warranty gives you specific legal rights. You may have other rights, which vary from state to state.

Limited One Year Warranty
Okuma reels are covered by a limited warranty against defects in workmanship and materials for a period of one year. Should damage occur due to a manufacturers defect, Okuma will, at the company’s discretion, either repair or replace the product at no charge. Damage resulting from disassembly, alteration, accident, neglect, or normal wear and tear will, at the company’s discretion, be repaired or replaced for a nominal fee. If your reel is disassembled for any reason, it will result in the voiding of your product's warranty. This warranty is only valid to the original owner and does not extend to products purchased for commercial or rental applications. Products requiring warranty work should be sent postage prepaid and insured to Okuma Fishing Tackle, 2310 E. Locust Court, Ontario, CA 91761. In addition, a check payable to Okuma for $7.95 (US $13.99 for Canadian shipments) to cover return shipping and handling should be enclosed. Okuma products not covered under this warranty may be repaired at a nominal charge, plus shipping and handling. Customers will be contacted with a complete estimate prior to any repairs being performed.

Prior to shipping your product please submit a ticket here to obtain a Return Authorization Number. This number should be placed on the outside of the box and easily identified.
To protect against lost or damaged items, all products should be carefully packaged and insured prior to shipping. We ask that you keep all shipping receipts, incase a claim is necessary with the shipping company.
Please include a copy of your proof of purchase, your warranty card and a brief statement pertaining to the problems you are encountering. A check payable to Okuma for $7.95 (US $13.99 for Canadian shipments) to cover return shipping on all warranty claims is required.
This warranty gives you specific legal rights. You may have other rights, which vary from state to state.

Shipping and Packaging Instructions
When taking advantage of our Limited reel warranties, anglers must return the assembled reel, including broken parts, to Okuma’s customer service department. Please include a note with your name, address, and telephone number along with the Return Authorization number provided to you from our customer service representative. The RA number should be clearly printed on the outside of the box. Once we receive your payment of $7.95 we will then process your warranty claim and prepay return freight by standard ground shipping.

Return Reels To:
Okuma Fishing Tackle Corporation
Attn: Customer Service Department
2310 East Locust Court
Ontario, California 91761, USA
(909) 923-2828